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Terms and Conditions of Hire




Associated Calibration and Training Ltd (hereinafter also known as “The Company”) provide test equipment hire.  The Customer is the company or persons using the services of Associated Calibration and Training Ltd.  The services provided are in accordance with the Company’s terms and conditions of sale (available on request) and not that of the Customer.  The Company’s terms and conditions will nullify all other terms and conditions received.

Hire rates will be as specified as per our website or as quoted subject to a minimum period of time of one week or as agreed. All prices exclude VAT, which will be added at the current rate upon invoicing.

The period of hire commences on the day the equipment is delivered to the Customer, or collected from our office by the Customer, and continues until the equipment is collected by the Company or returned by the Customer to the Company office.

The hire period is one week of seven consecutive days inclusive and includes weekends and bank holidays. The Customer may extend the hire for longer than seven days with the agreement of the Company. The extended hire will be charged on the agreed weekly rate.

Once the hired equipment has been despatched, and prior to delivery, any subsequent cancellation of the order will be subject to a fee of 100% of the agreed weekly hire rate. After delivery the order cannot be cancelled and our minimum hire charge of one week will apply.

The manufacturer’s instructions and other regulations of the hired equipment will be observed at all times by the Customer. The Customer shall be entirely responsible for the proper use of the equipment and also shall be responsible for any damage caused to the equipment through failure to observe such instructions or regulations.

It will be the Customer’s responsibility when hiring equipment;

Not to subject the equipment to any unfair wear and tear or misuse, and to use the equipment in a proper manner.

To preserve the Company’s or the manufacturer’s identification number or mark that may be on the equipment.

To keep the equipment safe, free from damage and in good condition whilst it is in the Customers use and possession.

To indemnify Associated Calibration and Training Ltd in respect of any loss, theft or damage to the equipment howsoever caused, except for fair wear and tear, and normal use. In the event of any loss, theft or damage, the Customer shall notify Associated Calibration & Training immediately. Associated Calibration & Training Ltd will quote a sum covering the cost of repair including any re-calibration costs. If the equipment or items are lost, stolen or beyond economical repair then a replacement cost including a calibration certificate if applicable will be quoted.  Any quoted costs will also include an administration fee.  Any loss on income as a result of any such repair or replacement will be paid by the Customer and the normal hire rate shall continue until the full amount is paid to Associated Calibration and Training Ltd.

To ensure that valid insurance is in place whilst the equipment is in the Customers possession or is being carried by the Customers use of third party courier, to cover for any loss or damage.

In the event of the equipment being found defective on receipt or during use the Company must be notified immediately. Replacement or repair of the equipment will be effected with the minimum possible delay.

To not hold Associated Calibration and Training Ltd responsible for any loss, damage or injury (including death) to persons or property were the equipment is not used in accordance with our terms and conditions.

To not hold Associated Calibration and Training Ltd responsible for direct, indirect or any consequential loss under these terms and conditions.

The initial payment will be for the first weeks hire and any carriage charges, if applicable.  If the equipment is hired beyond this period the Customer will agree to a recurring weekly payment being taken for each subsequent week the equipment is kept, and that this agreement will remain in place for the duration of the hire contract. The recurring weekly card payment also applies to credit accounts opting to make payment by card.  If in the instance that the card details which the customer has supplied is cancelled or declined during this agreement, then the customer will provide alternative card details to enable payment for the duration of the hire contract.  The Company, at its discretion, reserves the right to request a holding deposit as security, of which the Customer will be informed.  This deposit will be refunded following the safe return of the equipment hired.

In cases of payment default, Associated Calibration and Training Ltd is entitled to recover the hired or purchased equipment without notice.